LINAK

Client
A global designer and manufacturer of electric linear actuator systems with offices across the country and around the world.

Challenge
The client had experienced rapid success, quickly outgrowing two phone systems within five years and was looking for a third system that could handle their needs. However, previous issues with equipment and systems outages had left them nervous, as endless finger pointing among multiple providers left them without service for over a day with no live support.

Solution
Managed MPLS network with Cisco equipment down to the IP phones on the desktop. Additionally, Smoothstone provided access to a full suite of on–demand voice and data applications.

Benefits
The fully managed network and voice solutions from Smoothstone were implemented quickly, and with minimal disruption to Linak’s operations. With no more hardware maintenance, application upgrades or patches to worry about, Linak were able to focus their IT staff on core business applications and services. Smoothstone’s Network Operations Center (NOC) has become an extension of Linak’s own IT staff.