Louisville, KY Non–Profit

Client
A Louisville–based non–profit dedicated to serving the needs of visually–impaired children and their parents through a variety of programs and services at two locations containing over 30 members.

Challenge
VIPS was expanding their main facility and decided it was time to upgrade their old phone system. They were tired of dealing with different carriers, especially since their sole IT person was outsourced. They wanted new phones and access to new services and applications that could help their organization grow. Additionally, since they had no in–house IT staff, they wanted a managed solution that could act as a support system when problems occur.

Solution
Smoothstone delivered a new MPLS network with Cisco equipment down to the IP phones on the desktop. Additionally, they now have access to Smoothstone´s full suite of on–demand voice and Smoothstone´s Network Operations Center 247/365 if questions or problems arise.

Benefits
Smoothstone has a long history of supporting the needs of the non–profit community. We were able to create a powerful, secure network between their current locations and make it flexible enough to allow them to add more locations as they grew. We layered in our voice and other unified communications solutions across this network, giving the client the tools and resources they wanted. We made sure the entire platform ran smoothly by supporting them with our Network Operations Center, which provided them with IT solutions 24/7.