Nationwide Tax Consulting Firm

Client
A full service individual and business entity tax compliance and consultancy firm with over 600+ employees located in 14 major cities throughout the U.S.

Challenge
After spinning off from a global banking giant, the client was suddenly faced with creating an entirely new communications infrastructure quickly, efficiently, and without interruption of their current service. Their 3–person IT staff was ill equipped to manage such a transition.

Solution
Smoothstone delivered a new MPLS network with Cisco equipment down to the IP phones on the desktop. Additionally, they now have access to Smoothstone´s full suite of on–demand voice services, hosted call center platform, and virtual softphones.

Benefits
Smoothstone was the only vendor who could create an entire communications network, from start to finish, within the timeframe required. Better, we did it under budget. Smoothstone managed the clients entire installation process from start to finish, delivering a reliable nationwide MPLS network, connecting 600+ employees and 14 US offices, with voice and data management, phones, intelligent call flow management, and virtual phone capabilities.