Smoothstone and Network Solutions Inc. use SIP Trunking to Deliver Converged Communications to Damon Motor Coach

Louisville, Ky (August 6, 2009) — After 15 years of being a loyal customer with a big name communications provider, Damon Motor Coach, a Class A Motorhome manufacturer, was presented with a new contract containing enormous price hikes for all of their existing services. After reviewing their current communications network, they realized their equipment was outdated and in need of an upgrade.

Looking for a new, cost–effective voice platform Damon Motor Coach engaged their technology partner, Network Solutions Inc. (NSI), a Cisco–certified advanced communications specialist. NSI could easily replace the network hardware architecture, but they also offered some advice: a managed, IP–based unified communications solution from their trusted partner, Smoothstone IP Communications.

“We´ve always thought of Smoothstone as an integral part of our growth strategy,” said Larry Tadevich, President, of Network Solutions Inc. “That´s why we immediately recommended the Smoothstone solution for Damon Motor Coach–they simply demonstrate a greater level of service and value to our clients, backed by flawless migration processes on the back end. With Smoothstone, we believe everyone wins.”

Smoothstone was able to provide SIP Trunking to the Cisco equipment that NSI configured and installed, providing Damon Motor Coach with a highly reliable and managed MPLS WAN and voice service that delivered a full suite of enterprise–class unified communication capabilities.

“When we first saw the price hike from our traditional TDM circuit provider, we were astonished,” said Linda Wood, Administrative Assistant for Damon Motor Coach. “We knew it was time for a change and we had to find a reasonable solution and quickly. NSI and Smoothstone gave us a reliable, flexible solution that not only cost less in the long run, but delivered more functionality than what we ever had before. We couldn´t be happier.”

Now, Damon Motor Coach enjoys the benefits of managed unified communications with newer, more reliable equipment and an efficient and secure network infrastructure. The new infrastructure has enhanced visibility across Damon Motor Coach´s network, providing easy–to–manage communications functionality and improved internal productivity.

“We´ve partnered with NSI for years and they really “get” Smoothstone and what we can offer their clients,” said Chuck Piazza, Senior Vice President of Channel Development for Smoothstone IP Communications. “Bottom line, we were pleased to work with NSI to create a reliable, flexible solution for Damon Motor Coach. And with the power of unified communications at their disposal, we hope they are happier and more productive than ever before.”

 

Press Contact: Hanni Itah, SS | PR, (847) 415-9324, hitah@sspr.com

 

About Damon Motor Coach:

Damon Motor Coach designs and manufactures a full line of affordably–priced, yet quality built Class A motorhomes. Brands include the Astoria, Tuscany and Essence diesel pushers; the Avanti front diesel puller; and the gas-powered DayBreak, Challenger and Outlaw models. Damon is a subsidiary of Thor Industries, Inc., Jackson Center, OH (NYSE: THO), the world´s largest manufacturer of recreational vehicles.

About NSI:

Since 1989, NSI has served the network communications needs of companies, educational facilities and government entities in Indiana, Illinois, Ohio and Michigan. NSI utilizes a combination of trusted advisors seeking to solve business problems and a locally–based engineering team to provide technology solutions that save money, improve customer service and bring additional value to the bottom line. Network Solutions, Inc. is the largest Indiana–based Cisco Commercial partner in the categories of Voice, Wireless, Security and Core Data Networks and has earned Cisco´s Excellence certification for Customer satisfaction. NSI is a privately–held Indiana corporation based in South Bend, IN with offices in Indianapolis and Chicago, IL. For more information, visit www.ns1.com or call (574) 271.0900.

About Smoothstone IP Communications:

Smoothstone IP Communications is a nationwide provider of unified IP communications services to mid–sized enterprises. Smoothstone delivers Voice over Internet Protocol (VoIP), IP trunking, unified threat management, MPLS networking, contact center solutions, messaging and advanced collaboration tools as a unified suite of managed services and cloud based applications. Smoothstone´s scalable, on–demand applications & services can be integratedwith a customer´s existing network and telecommunications infrastructure, operational processes and employee activities, enabling a customer to migrate to unified IP communications as their business requirements dictate. For more information, visit www.smoothstone.com or call (800) 773.3037.