Unified Messaging

Powerful unified messaging – simplified for the enterprise.

There are countless variations of unified messaging available in the marketplace today. Unfortunately, many are complex, expensive and beyond the reach of most mid–sized enterprises. Smoothstone has taken a different approach.

For most, the e–mail inbox is the center of the communications universe. Unified Messaging from Smoothstone gives you access to voice mail and fax messages from your e–mail inbox—anytime, anywhere and on any device. There´s no need to learn complicated new interfaces, and you can immediately begin realizing the benefits of unified messaging.

Smoothstone Voice Mail as E–mail
Smoothstone´s Voice Mail as e–mail goes beyond traditional voice mail to take advantage of a converged IP environment, providing you with the flexibility to use and manage your messaging service from anywhere and over multiple interfaces.

Smoothstone´s voice mail service converts voice mails into digital sound files which are sent to your inbox as e–mail attachments, so you can manage them from your PC. You can check voice mail while checking your e–mail instead of having to make a separate phone call into the voice mail system. You can see at a glance who called, the message type and its length. You can even forward these voice mail files to any other user—internal or external—via email. Of course, you can also check voice mails even when you don’t have access to your inbox, either through a secure web portal or by dialing into the voice mail system from any phone.

Smoothstone DirecFax – Fax inbound and outbound from your computer
Most enterprises find the fax machine a necessary evil. Employees find them difficult to use; they waste paper and they´re just another piece of equipment for IT to troubleshoot and maintain.

With Smoothstone´s DirecFax, you can finally eliminate the traditional fax machine, and experience the convenience of receiving and sending faxes from your computer, quickly and easily.

Inbound faxes are delivered as e–mails for viewing and optional printing as image files. Even better, you can send a fax from any program on your computer—if you can print it, you can fax it.

  • Reliability – Receive fax delivery notification emails, so you are immediately aware of the status of your fax

  • Confidentiality – Send and receive faxes using DirecFax, securely and privately

  • Savings – Replace costly fax hardware, maintenance, supplies and fax lines with an affordable per–page rate

  • Convenience – Send and receive faxes directly from your computer

  • Personalized – Receive faxes to your own individual fax number

With Smoothstone DirecFax you can say goodbye to security issues, paper jams and wasted time, space and money.